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Providing safe, reliable propane service.
Winter Deliveries
Are you ready for your winter delivery?

If you detect an odor or suspect a leak, please get everyone out of the building, and contact Customer Service at 1-87SUPERIOR (1-877-873-7467) immediately.

PREPARE FOR WINTER DELIVERY

For safe, on-time delivery, use this checklist to ensure propane safety in the event of heavy snowfall or icy conditions:

  • Clear snow and ice from your driveway and keep a clear path to and around your tanks or cylinders for refills, emergencies and cylinder exchange.
  • If you have a long or winding driveway, mark the path with stakes to help the driver stay safely on the prepared surface.
  • Ensure your equipment is visible and that snow isn’t piled, plowed or blown on your tanks or cylinders, gas lines, regulators, appliance vents or cylinder cages.
  • Use soft tools such as brooms or brushes to ensure no damage to the equipment, components or cages. DO NOT use power equipment.
  • Regulators on both the tank and at the home or building should be clear of snow.
  • Be aware of any piping that may be stressed due to heavy snow load.
  • Use extra care near all copper lines.
  • If your propane system includes a vaporizer, make sure the equipment is accessible and that it is clear of snow.

For more information, click here for winter delivery tips.

EXTREME WEATHER SAFETY PRECAUTIONS

Man wearing yellow boots standing in ankle-deep water.

Flood Safety Precautions

The risk of flooding has become a common hazard for certain areas across Canada. Before, during, or after severe weather, Superior can help you ensure the continued safe operation of your propane system.
Forest fire in coniferous forest with smoke filling the sky.

Fire Safety Precautions

Make sure you know what to do to keep your propane equipment safe before and after a wildfire. Read this helpful Q&A.

PROTECT YOUR PROPANE EQUIPMENT

Use this checklist to ensure propane safety in the event of a wildfire or flood.

Propane Safety Matters

We value the lives, health and property of our customers, employees and communities so much that we’ve created Guardian, a leading Health, Safety and Environmental Management System.

Under the program, Superior employees are thoroughly trained in specialized safety techniques and safe handling procedures and hold all necessary licenses. The equipment at our facilities, and at our customers’ facilities, is inspected regularly to ensure that it is always in good working condition at all times. See the safety sections below, or visit our Propane Safety Frequently Asked Questions.

Superior Propane Safety FAQs

Propane Safety at Home

Woman removing corn and hotdogs from a propane barbeque and placing them on a plate.

Propane Barbecue Safety

A backyard barbecue is a quintessential Canadian experience. Before you get out there and grill up your favourite meals, keep your family and friends safe by following our Propane Barbeque Safety DOs and DON’Ts.
Closeup of a man adjusting the top of a propane barbeque cylinder.

Propane Cylinder Safety

You may occasionally use small propane cylinders to operate barbecue grills and other outdoor appliances. If so, here are  helpful propane cylinder safety tips to ensure the safety of  your family and friends.
Man adjusting the dial on a propane range in a kitchen.

Propane Appliance Safety

When you use your propane appliances the way they are intended and keep them maintained, everyone stays safe. Read these helpful tips.

Propane Tank Inspection

In Ontario, Superior Propane’s 10 Year Inspection Program ensures total compliance of your propane equipment with Ontario regulatory requirements. Every 10 years, a licensed technician will inspect everything from your propane tank to your appliances.

Learn More

Propane Safety Data Sheet
Knowing the risks and how to handle any chemical product safely is the first step in keeping everyone safe. Download the Safety Data Sheet (SDS) for the technical specifications of propane.