PROPANE DELIVERY OPTIONS

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residential propane delivery and refill

AUTOMATIC PROPANE DELIVERY - EASY & CONVENIENT

Managing your propane deliveries should be the least of your worries. Having a reliable propane supplier you can trust is important for ensuring that your propane refills are a worry-free experience. Experience the convenience of automatic propane refills with our Automatic Delivery option. 


propane delivery driver

At Superior Propane, we understand the importance of convenience and reliability in your daily life. That’s why we offer an innovative propane delivery service designed to take the guesswork out of managing your propane needs. Automatic propane tank refills let you get on with your life without having to remember to check your propane tank levels. Our advanced propane delivery and routing system predicts when you need a fill based on your usage history and the temperature patterns in your area. We know when it’s time for a fill and automatically schedule your propane delivery. 

Choose Superior Propane for your propane delivery service and enjoy the peace of mind that comes with knowing your propane needs are in the hands of experts. Let us help you simplify your life with our reliable, efficient, and convenient propane home delivery services.
 

Why set up Automatic Propane Refills?

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Budget Control: On the Auto Delivery plan, the deliveries are made at an optimal frequency which often results in fewer delivery-related fees and therefore lower costs. You could also avoid overtime emergency deliveries and related charges when you order propane, as we arrange your delivery before you run out of propane. 
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No-Run-Out Guarantee†: With your SMART* Tank™ sensor when you are on Automatic Delivery plan, you are eligible for our No-Run-Out Guarantee† for residential customers. As we monitor your propane levels and set up optimal delivery dates, we guarantee that the delivery will reach you before you run out of propane.
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Reliable and Convenient: Auto delivery eliminates the need for you to manually monitor your levels. Superior’s Delivery team does that for you. We begin monitoring your consumption when your tank level reaches 30% and continue to monitor until we’ve scheduled and completed your delivery, ensuring that your propane is seamlessly replenished. You can always track your deliveries through the mySUPERIOR™ portal or mobile app.  

Auto Delivery vs. Will Call: Propane Delivery Timelines Explained

If you are enrolled in our Auto Delivery plan, once the propane levels in your tank reach 30% our delivery team begins preparing your order and scheduling your propane refill to ensure it automatically reaches you before you run out of propane. You can view your estimated delivery date from your dashboard in mySUPERIOR™. We make your deliveries automatically, and typically when your tank levels are between 5% and 15%.

If you are on the Will Call Delivery plan, place your order through mySUPERIOR when your propane tank levels reach 30%. You can also order propane by filling out this form or by calling us at 1-87SUPERIOR (1-877-873-7467).

 

An infographic explaining our delivery process when tank levels reach 30%, 20% and 15%.

When to Expect Your Propane Refill?

This timeline may vary slightly as we work behind the scenes to procure your propane from our suppliers, unload it from our supply point, transport it to our storage facility, and then transfer it onto the truck before it makes its way to you.

DID YOU KNOW?

Propane tanks are typically filled to a maximum of 70-80% to leave room for gas expansion.

 

PROPANE HOME DELIVERY WITH SUPERIOR

Leave your propane tank refills to us for a smooth and seamless propane delivery experience. If you value ease and convenience, sign up for Automatic Delivery. If you have controlled access to your property, the Will Call Delivery program is a good option for you and you can place your order with a few clicks in the mySUPERIOR portal or mobile app.

So, how can you make the best choice for your propane needs, and how can you save the most when you order a propane tank refill? Let’s explore the options and benefits of hassle-free propane home delivery with Superior to give you the most convenient and cost-effective propane experience.


Learn more about all our delivery options here.

OTHER PROPANE DELIVERY AND REFILL OPTIONS 

PERIODIC PROPANE DELIVERY

Periodic delivery means that we fill your propane tank on a scheduled basis. If you use propane only for non-weather-dependent activities like water heat or cooking, or forklifts, we can preset your propane delivery schedule, so you always know when your propane is coming. 
 

Ideal for: Customers who don’t use very much propane, like seasonal cottages or residences with alternative sources of home heating where fuel consumption is predictable and consistent.

WILL CALL PROPANE DELIVERIES

The Will Call Delivery Program is simple. It means that you contact us and schedule a propane delivery. It’s a good option if you don’t have a consistent or predictable need for propane, are using propane for a backup generator, or if you need to unlock a gate to receive deliveries. You are responsible for calling Superior when your tank level reaches 30%. Simplify the process and request deliveries online by signing up for a mySUPERIOR™ account.


Ideal for: Customers who have controlled access to their property or use a backup generator. For ultimate peace of mind, consider SMART Tank monitoring with Auto Delivery instead.

WHY CHOOSE SUPERIOR PROPANE FOR
PROPANE DELIVERY SERVICES

When it comes to ensuring a steady and reliable propane supply for your home, choosing the right delivery service is paramount. Superior Propane is the go-to choice for propane delivery customers across the country. 

Unmatched Reliability - Superior Propane has built a reputation for reliability that is unmatched in the industry. Our extensive network ensures that your propane is delivered on time, keeping your home warm and your appliances running smoothly. With Superior Propane, you can rest assured that you’re choosing a partner committed to delivering the highest level of service.

Advanced Delivery Technology - We leverage the latest delivery and routing technology to offer an exceptionally efficient service. Our SMART Tank sensor monitors tank levels and detects when it's almost time for a propane refill. Combined with the Automatic Delivery Plan, you receive your propane deliveries before you run out. It's propane made easy.
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Personalized Service - At Superior Propane, we understand that every customer’s needs are unique. That’s why we offer customized service plans tailored to fit your specific requirements, whether you’re a homeowner or running a business. Our team works closely with you to understand your propane usage, preferences, and schedule to provide a service that fits seamlessly into your life.

Safety First - Safety is our top priority. Our delivery personnel are highly trained and adhere to strict safety protocols to ensure that every propane delivery is done safely and efficiently. From the moment you choose Superior Propane, you can trust that you’re in safe hands. 

Comprehensive Coverage -  With a wide coverage area, Superior Propane ensures you can access reliable propane delivery services no matter where you are located. Our extensive network and fleet of delivery trucks mean that we can reach the most remote areas, providing consistent and dependable service all year round.

Choosing Superior Propane for your propane home delivery services means opting for a partner who values reliability, convenience, safety, and environmental responsibility. Our commitment to excellence and customer satisfaction ensures you receive the best propane delivery service tailored to your needs. Contact us to experience the Superior Propane difference today and enjoy the benefits of a worry-free propane supply. 
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SUPERIOR PROPANE HOME DELIVERY:
RELIABLE AND HASSLE-FREE

At Superior Propane, we understand that every home has unique energy needs. Our delivery options are designed not just to provide propane but to adapt seamlessly to your lifestyle and preferences. Whether you’re a homeowner who values consistency or a business that requires flexibility, our propane delivery plans cater to a spectrum of requirements. From scheduled deliveries to self-serve orders, we’ve got you covered.

Life is unpredictable, and so are energy needs. That’s why our propane delivery services are built to adjust. Whether it’s a sudden spike in usage or a planned event, trust Superior Propane to synchronize with your pace. It’s not just about propane; it’s about the promise of reliability, efficiency, and unparalleled customer service. Our team is dedicated to ensuring that every interaction, every delivery, and every service call reflects our commitment to excellence. Ready to experience the Superior difference? Explore more on the mySUPERIOR app or contact us today.
Propane tank refill
"Excellent customer service. Never have to think about my propane. When it’s low, it simply just shows up!"
Tamara, Kelowna, BC
“Love the SMART tanks, the email notifications and the service. Our driver on our route is great.”
Beatrice, Spencerville, ON
“Very easy to request a delivery and pay online. Prompt service and very courteous and professional drivers/operators.”

Janet, Grand Barachois, NB

 DIGITAL SOLUTIONS FOR PROPANE DELIVERY
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mySUPERIOR™ CUSTOMER PORTAL

mySUPERIOR™ puts your propane account at your fingertips. With mySUPERIOR, you can schedule a delivery, view SMART* TankTM levels, make payments and more online. Connect to your propane even faster with our mobile app available on both Google Play and the App Store. 
Learn about mySUPERIOR
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SMART* Tank™ Wireless Monitoring

Managing your propane has never been easier. Our remote tank monitoring technology called SMART* Tank™ ensures you always have the fuel you need. SMART* Tank™ detects when it’s almost time for an LPG refill and notifies Superior Propane to automatically schedule the propane delivery. You will also receive text or email notifications with up-to-date propane levels and can view readings, delivery details, and historic usage online at mySUPERIOR.ca.
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UNDERSTANDING YOUR PROPANE DELIVERY METHOD

Learn to track and monitor propane deliveries, check Automatic Propane refills, and request a fill-up
as a Will Call customer with our easy tutorials:
AUTOMATIC DELIVERY

If you are set up for Automatic Delivery, we will automatically schedule your propane refills. You can view your estimated delivery date from your dashboard in mySUPERIORTM. We make your propane deliveries automatically, and typically when your tank levels are between 5% and 15%. 
WILL CALL DELIVERY

If you are set up for Will Call Delivery, place your propane order on mySUPERIOR.ca or through the app when your tank level reaches 30%. With mySUPERIORTM, you can order and track deliveries, make payments, and more. You can also order propane by filling out this form or by calling us at 1-87SUPERIOR (1-877-873-7467).

 

FAQs About Propane Delivery
  • How much is propane delivery?

    The cost of propane delivery varies depending on several factors, including the current market price of propane, the location of the delivery, and the quantity of propane being delivered. Contact Superior Propane directly for the most accurate and up-to-date pricing information. Learn more about how propane is priced.
  •  Is it normal to smell propane after a delivery?
    A faint smell of propane immediately following delivery can be normal, as minor fluctuations in pressure can release a small amount of gas. However, the smell should not be strong or persist for an extended period. If you notice a strong or lingering smell, it’s important to stay safe: leave the area, avoid using electrical switches, and contact your propane provider or emergency services for assistance. Learn more about propane preventative measures.
  • What is the minimum amount for a propane delivery?
    Superior Propane caters to various propane needs, whether you’re a residential, commercial, or industrial customer. We offer flexible delivery options to accommodate different propane consumption levels. 
  • How does propane delivery work?

    Propane delivery typically works through a scheduled delivery service or on a will-call basis. With Automatic Delivery, Superior Propane monitors your propane levels and schedules deliveries based on estimated usage patterns, ensuring you always have enough propane. Will Call delivery requires the customer to monitor their propane levels and contact Superior Propane to schedule a delivery when needed. Upon delivery, the technician fills your propane tank, performs a visual check up of the system, and provides you with a delivery ticket detailing the amount of propane delivered and any charges.
  • Why is there a hazmat fee on propane delivery?

    The hazmat (hazardous materials) fee on propane delivery covers the costs associated with the safe handling, transportation, and storage of propane, which is classified as a hazardous material. This fee helps ensure that all safety protocols are strictly followed and supports the training and equipment necessary to maintain high safety standards. Superior Propane includes this fee to comply with federal and provincial regulations, ensuring the safety of delivery personnel and customers. Learn more about Hazmat and other fees.
  • Can I Get Propane Delivery on a Regular Schedule?

    When you are on Will Call you must contact us to place your propane order, ideally when your tank level reaches 30% to ensure enough propane is available while we prepare and deliver your propane order. If you are enrolled for Automatic Deliveries, we take care of everything; our delivery team monitors your tank levels and starts working on your order when needed, ensuring you always have an adequate propane supply. 
  • I'm a business owner. Do you offer commercial propane refills?

    Yes, Superior Propane provides propane solutions for businesses of all sizes. Whether you run a small enterprise or a large industrial operation, our dependable supply chain ensures your business stays fueled. Trust in our years of expertise to deliver the propane you need without interruption. Discover our commercial offers or reach out for a complimentary quote at 1-87SUPERIOR (1-877-873-7467).

Contact Us to Make the Switch

Switching to Superior Propane is easier than you think. Contact us today and we’ll help you switch.
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No-Run-Out Program Terms and Conditions:

†All Superior Propane’s SMART Tank bulk delivery residential customers enrolled in Superior Propane’s automatic delivery program are eligible for The No-Run-Out Guarantee Program (the “Program”) except for Customers (i) who rent only a single 420 lb. Cylinder or 123 USWG tank; (ii) with premises on water access or seasonal road access; and (iii) with tanks or cylinders that are attached to standby generators. If (i) the customer replaces Superior Propane’s SMART Tank(s) with other equipment; (ii) the customer fails to pay for propane within the agreed upon payment period and the customer’s account is no longer in good standing; (iii) delivery of propane by Superior Propane is prevented by a force majeure event including but not limited to the act of God, strike, flood, fire, inclement weather, embargo, insurrection, unavoidable accident, shortage of labour or material, government decree or any other cause reasonably beyond its control including, but not limited to, shortage of propane, then the Program shall immediately become null and void and of no effect as if the Program had never taken place. In the event of shortages resulting from a force majeure event, Superior Propane reserves the right to allocate supply as it deems necessary, in its sole discretion, amongst its customers, itself and its subsidiaries, or; if actions taken by the customer are determined by Superior Propane, in its sole discretion, to have been the cause of or substantially contributed to the propane run out situation. The Program has no pre-determined termination date and will continue until such time that Superior Propane may, without notice, terminate the Program.