What to Look for When Comparing

Whether you are already heating and powering your home or business with propane or are perhaps considering it, your decision to use propane as your fuel source is a smart one. Propane is a cleaner, safer fuel source chosen by many to efficiently power homes and businesses.

Deciding which propane company to choose can be daunting. Look for a propane supplier that will help make it easy and convenient to manage your propane needs while also providing you with peace of mind. To help you decide, here are a few considerations when comparing propane suppliers:

  1. Reliable Propane Supply and Delivery in Any Circumstance

    We’ve been faced with service disruptions caused by various incidents such as railway blockades and even more recently, a global pandemic. Not all propane companies have the infrastructure to be the most reliable supplier. Superior Propane has invested in its fleet, delivery network and security in propane supply to ensure reliable deliveries even in unprecedented circumstances, so we can continue to provide the best service to our customers.

  2. Value for Your Dollar

    Choosing the right propane supplier based on price alone isn’t always the best option. Companies can offer introductory prices to save you money in the short term but it’s difficult for them to remain competitive, so these prices tend to increase over time. Not to mention, the price of propane fluctuates based on market conditions, so the most affordable supplier today may not offer the lowest price tomorrow. 

    Instead, ask the supplier about budget plans and transparency when it comes to charges on your bill. Combined with friendly and professional service, this kind of transparency can make your experience as a customer more pleasant and enjoyable, help you understand and manage costs and offer the best value for your dollar. Availability to respond to charges and other questions, including emergencies and last-minute delivery requests, is another important consideration.

    Value-added services that add ease and convenience can also make a meaningful difference to your experience with a supplier. Superior Propane offers a variety of tools and services that enable you to monitor your consumption and ensure a seamless supply of propane. The mySUPERIORTM app and website portal allow you to order and pay online, view expected delivery and consumption history and more. mySUPERIOR also integrates with our SMART* TankTM wireless tank sensor, which detects when it’s almost time for a refill and notifies us to automatically schedule the delivery. We are also available 24/7 via email, online chat and 1-87SUPERIOR (1-877-873-7467).

  3. Flexible Options When It Comes to Your Deliveries and Your Budget

    Heating and powering your home or business with propane should be a seamless and convenient experience that doesn’t interfere with daily life. Flexible delivery and payment plans give you the freedom to choose what works best for your lifestyle. Look for a propane supplier that can accommodate your needs and gives you the ability to change your mind as your needs evolve. Whether it’s automatic deliveries or an Equal Payment Plan that lets you know exactly how much you’ll spend on propane each month, Superior Propane has options for your schedule and budget. We also offer a Fixed Price Plan, will-call delivery and a No-Run-Out Guarantee.

  4. High Safety and Regulatory Standards 

    Knowing that your propane supplier upholds the highest safety and regulatory standards is essential for your peace of mind. It’s important to ask about protocols that protect the health and safety of your family or employees, your property and your community.

    At Superior Propane, safety is paramount. We’re committed to being industry safety leaders, which is why we have programs that ensure our employees are thoroughly trained in specialized safety techniques and safe handling procedures and hold all necessary licenses. The equipment at our facilities, and at our customers’ facilities, is inspected regularly to ensure that it is in good working condition at all times. We also adapt our safety measures as needed in order to protect our customers and equipment, such as during extreme weather situations and the COVID-19 pandemic.

  5. Access to Local Experts That Provide Knowledgeable, Quality Service

    You’ll want to know that you are hiring experts when it comes to installing, repairing or servicing your propane appliances. A propane supplier with an extensive, highly trained partner network ensures you have fast, reliable access to local solutions for all your onsite service needs. To help us better serve our customers, Superior Propane has developed a Certified Partner Network. We have teams of local technicians trained to deliver quality sales, service, installation, repair and maintenance of your propane-powered equipment, including HVAC (Heating, Ventilation and Air Conditioning) equipment, fireplaces, appliances and more. Our specialized Superior Propane technicians work together with these local experts to make sure your propane appliances are up and running right away.

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