AUTOMATIC PROPANE DELIVERY BACKED BY CONFIDENCE
Instead of relying on fixed tank percentages or manual checks, we adapt in real time to your actual usage, ensuring a reliable propane supply with fewer surprises and uninterrupted comfort for your home or business. Enroll in Automatic Propane Delivery today and switch to worry-free propane.
Get more peace of mind with 20% of your PROPANE tank size FREE
When you enroll in Automatic Delivery, you are backed by our No-Run-Out Commitment, giving you added confidence in your propane supply. If the unexpected happens, you are covered with FREE propane equal to 20% of your propane tank size.
NO-RUN-OUT COMMITMENT FAQs
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1. Who qualifies for the No-Run-Out Commitment?
Residential and small commercial customers enrolled in Automatic Delivery may qualify if an unexpected run-out occurs, provided their account is in good standing and tank access is safe and clear. Please also notify us of any significant changes in propane usage so we can continue to schedule your deliveries accurately.
For full eligibility details, please review the No-Run-Out Commitment Terms and Conditions.
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2. When does the Commitment not apply?
The Commitment may not apply in certain situations, including will call delivery accounts, blocked or unsafe tank access, past-due account balances, or significant usage changes that were not communicated. Equipment issues, third-party fills, and severe weather or events beyond our control may also impact eligibility. Please refer to the full Terms and Conditions for complete details.
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3. How much free propane could I receive?
If you’re eligible, you’ll receive free propane equal to 20% of your tank size, applied to your next delivery.
For many residential customers, this could equal up to 200 free litres (or equivalent gallons), depending on tank size and eligibility.
Example scenarios:
2 x 420 lb / 120-gallon tank
- Total capacity: 908 litres (240 gallons)
- Commitment percentage: 20%
- Free propane applied: 182 litres (48 gallons)
500-gallon tank
- Total capacity: 1,893 litres (500 gallons)
- Commitment percentage: 20%
- Free propane applied: 378 litres (100 gallons)
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4. Where can I see my propane credit?
Your propane credit will appear on your next delivery ticket or invoice, where the eligible litres are shown at $0.00 per litre. Any additional propane delivered will be charged at the current price per litre at the time of delivery.
Sample delivery ticket:
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5. Can I use the propane credit toward a previous delivery?No. The credit is applied to your next delivery only and cannot be used toward a previous delivery. If it is not fully used, any remaining amount will carry forward to future deliveries.
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6. Does the propane credit expire?Yes. Your propane credit is valid for one year from the date of the service interruption. Any unused amount will continue to be applied to future deliveries until it is fully used or expires, whichever comes first.
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7. Is the propane credit refundable?
No. The credit has no cash value, cannot be transferred, and is applied as free propane to your next delivery/deliveries.
Contact Us to Make the Switch
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Call Us Now at
1-855-540-7295