Who We Are
About Superior Propane
Headquartered in Mississauga, Ontario, Superior employs more than 1,500 people and delivers over 1.5 billion litres of propane annually. We operate a distribution network of approximately 200 locations, strategically located to serve customers from coast-to-coast. As part of the Energy Distribution division of Superior Plus LP, Superior Propane is able to provide dependable energy solutions through the procurement and delivery of a secure propane supply.
Investor Relations
Superior Plus’ Specialty Chemicals business is focused on the production and supply of sodium chlorate and chlor-alkali products.
Customer-Focused Digital Solutions
Managing your propane has never been easier. With remote tank monitoring technology called SMART* Tank™, customers no longer have to monitor their propane levels. SMART Tank detects when it’s almost time for a fill and notifies Superior Propane to automatically schedule the delivery. Customers can also receive a text or email notifying them of up-to-date propane levels, and can view readings, delivery details, and historic usage online at mySUPERIOR.ca.
Commitment to Safety
SUPERIOR SECURITY OF SUPPLY
We have extensive propane storage capacity in Canada and access to U.S. supply when needed. With access to an abundant supply and cross-border storage points, Superior Propane can reliably deliver to our customers. Superior proactively plans for seasonal demand by purchasing and storing increased inventory. We also offer:
LARGEST DISTRIBUTION FOOTPRINT
Superior has diverse transportation methods and contracts, and can mobilize quickly to increase inventory in preparation for changing demand. We have employed all channels including truck, rail, barge, pipeline and plane in order to get propane to our customers. We have the largest distribution footprint in Canada and are the only propane distributor in North America, with more than 170 storage and distribution points to serve almost 200,000 customer locations in more than 10,000 communities.EVENT PREPAREDNESS
Whether it’s unforeseen weather or critical disruptions to transportation, our tank sensor technology allows us to remotely monitor tank levels and prioritize critical deliveries. Customers can also monitor their fuel levels through mySUPERIOR™️ online or our mobile app. Superior also maintains proactive customer communications and notifications as regular course as well as during critical events (ex. Supply Chain Disruptions 2014 due to Shale Gas Exports [wet crops, extreme cold winter] and the CN rail strike in 2019).
Commitment to Community
Superior is very proud to be involved in the communities we serve. Our local facilities and offices across the country support numerous community organizations such as the Boys & Girls Club, community youth groups, Humane Society and many more. We also proudly partner with national charities such as the Canadian Tire Jumpstart Charities, United Way, Ronald McDonald House Charities® and the Canadian Red Cross.
We strive to be the preferred energy service provider for Indigenous communities by developing meaningful and mutually beneficial relationships, contributing to community and cultural initiatives, supporting programs for education, training, mentoring and employment, and applying a collaborative, consultative and transparent communication approach.
Our most noticeable charitable initiative is our Pink Truck Program in support of breast cancer and the Canadian Cancer Society. Through this initiative, we have painted some of our trucks pink—the first vehicles of its kind in the Canadian propane industry. Affectionately known as “Pinky”, these unique trucks deliver propane to Superior customers across the country. In addition to raising awareness with our pink trucks, Superior also makes an annual contribution to support investments in research and care for people facing breast cancer.
