Who We Are

Superior Propane is Canada’s leading propane supplier with service our customers depend on to fuel their homes and businesses.

About Superior Propane

Superior Propane has been Canada’s leader and trusted propane supplier for more than 65 years. We have the largest distribution network to serve homes and businesses virtually anywhere in the country. We are changing the propane industry by offering digital solutions that make managing propane easier and more convenient for our customers.

Headquartered in Mississauga, Ontario, Superior employs more than 1,500 people and delivers over 1.5 billion litres of propane annually. We operate a distribution network of approximately 200 locations, strategically located to serve customers from coast-to-coast. As part of the Energy Distribution division of Superior Plus LP, Superior Propane is able to provide dependable energy solutions through the procurement and delivery of a secure propane supply.

Investor Relations

Superior Propane is part of the Energy Distribution division of Superior Plus LP, a publicly-traded company that is leading the North American propane industry. The Energy Distribution division is made up of companies that specialize in the distribution and retail marketing of propane products, distribution of liquid fuels, and wholesale liquids marketing services.

Superior Plus’ Specialty Chemicals business is focused on the production and supply of sodium chlorate and chlor-alkali products.

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Customer-Focused Digital Solutions

mySUPERIOR™ CUSTOMER PORTAL

mySUPERIOR™ puts your propane account at your fingertips. With mySUPERIOR you can schedule a delivery, view SMART* Tank™️ levels, make payments and more online. Connect to your propane even faster with our mobile app available on both Google Play and the App Store.

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SMART* Tank™ Wireless Monitoring

Managing your propane has never been easier. Our remote tank monitoring technology called SMART* Tank™ ensures you always have the fuel you need. SMART* Tank™ detects when it’s almost time for a fill and notifies Superior Propane to automatically schedule the delivery. You will also receive text or email notifications with up-to-date propane levels and can view readings, delivery details, and historic usage online at mySUPERIOR.ca.

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Commitment to Safety

Safety is the most important promise we make to our customers. We are proud of our safety performance record and continue to find new ways to protect our customers, employees and the communities we serve. We ensure ongoing specialized training of our people and regular inspection of our equipment.

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Superior Propane employee installing a smart tank monitor on a residential propane tank.

SUPERIOR SECURITY OF SUPPLY

We have extensive propane storage capacity in Canada and access to U.S. supply when needed. With access to an abundant supply and cross-border storage points, Superior Propane can reliably deliver to our customers. Superior proactively plans for seasonal demand by purchasing and storing increased inventory. We also offer:

LARGEST DISTRIBUTION FOOTPRINT

Superior has diverse transportation methods and contracts, and can mobilize quickly to increase inventory in preparation for changing demand. We have employed all channels including truck, rail, barge, pipeline and plane in order to get propane to our customers. We have the largest distribution footprint in Canada and are the only propane distributor in North America, with more than 170 storage and distribution points to serve almost 200,000 customer locations in more than 10,000 communities.

EVENT PREPAREDNESS

Whether it’s unforeseen weather or critical disruptions to transportation, our tank sensor technology allows us to remotely monitor tank levels and prioritize critical deliveries. Customers can also monitor their fuel levels through mySUPERIOR™️ online or our mobile app. Superior also maintains proactive customer communications and notifications as regular course as well as during critical events (ex. Supply Chain Disruptions 2014 due to Shale Gas Exports [wet crops, extreme cold winter] and the CN rail strike in 2019).

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Commitment to Community

Superior is very proud to be involved in the communities we serve. Our local facilities and offices across the country support numerous community organizations such as the Boys & Girls Club, community youth groups, Humane Society and many more. We also proudly partner with national charities such as the Canadian Tire Jumpstart Charities, United Way, Ronald McDonald House Charities® and the Canadian Red Cross.

Indigenous Relations

Since our early beginnings in 1951, Superior Propane has been a long-standing, trusted energy partner of Indigenous people and businesses across Canada. In fact, Superior works with more than one-third of Indigenous communities across Canada. We deliver enhanced value to First Nations, Metis and Inuit businesses and communities, while recognizing the unique and defining features of Indigenous culture and markets, history and associated titles and rights.

We strive to be the preferred energy service provider for Indigenous communities by developing meaningful and mutually beneficial relationships, contributing to community and cultural initiatives, supporting programs for education, training, mentoring and employment, and applying a collaborative, consultative and transparent communication approach.

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Superior’s Pink Truck Program

Our most noticeable charitable initiative is our Pink Truck Program in support of breast cancer and the Canadian Cancer Society. Through this initiative, we have painted some of our trucks pink—the first vehicles of its kind in the Canadian propane industry. Affectionately known as “Pinky”, these unique trucks deliver propane to Superior customers across the country. In addition to raising awareness with our pink trucks, Superior also makes an annual contribution to support investments in research and care for people facing breast cancer.

Superior Propane Tank Truck Painted Pink to Support Breast Cancer

At Superior, we value our relationships with Indigenous businesses and communities. We are committed to working with the Canadian Council of Aboriginal Business (CCAB) to enhance our Aboriginal supplier network. With the help of the CCAB, our goal is to strengthen our connections with Indigenous businesses and support economic development.

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Superior Propane is proud to support the Outland Youth Education Program (OYEP) by donating the propane required to operate all of the camps that facilitate the training and employment. In 2018, almost 100 Indigenous Youth from 58 communities across Ontario and British Columbia participated in the OYEP. We are excited to help support the growth of this important Program.

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Superior Propane is always looking to create partnerships with Indigenous communities and businesses. As a proud supporter of the national Advanced Business Match (ABM) network, Superior Propane attends business-matching forums hosted by ABM in an effort to connect with community and company representatives to develop business relationships focused on mutual success.

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Superior Propane has partnered with Indspire to assist twelve Indigenous students each year with their post-secondary education in the program of study of their choice. Superior’s investment in Indspire’s Building Brighter Futures: Bursaries, Scholarship and Awards program will help First Nations, Inuit and Métis students achieve their greatest potential.

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