Understand your propane delivery methodWhether you're receiving automatic propane refills or calling in to order propane, rest assured we've got you covered. For more information about our Automatic and Will Call delivery methods, see "About Your Propane Deliveries".
Take note of your account number
You can find it on your delivery ticket and will need it to pay bills, inquire about your propane account and sign up for mySUPERIORTM. For more information, see "How to Read Your Delivery Ticket".
If you are set up for Automatic Delivery, we will automatically schedule your propane refills. You can view your estimated delivery date from your dashboard in mySUPERIORTM. We make your propane deliveries automatically, and typically when your tank levels are between 5% and 15%. Learn more about the propane delivery process.
If you are set up for Will Call Delivery, place your propane order on mySUPERIOR.ca or through the app when your tank level reaches 30%. With mySUPERIORTM, you can order and track deliveries, make payments, and more. You can also order propane by filling out this form or by calling us at 1-87SUPERIOR (1-877-873-7467).
*Delivery ticket/invoice is for illustration purposes only. Taxes and fees may vary.
PROPANE SUPPLIER FEES
There’s an easier way to pay for your propane delivery or service. With mySUPERIOR™, you can view balances, make payments, update billing preferences, and more. Using mySUPERIOR for desktop? Watch the video for desktop.
Looking to pay as you go? Our Standard Payment Plan lets you pay per delivery. Whether your delivery type is automatic or will call, you pay within 15 days of delivery.
“I’ve been a customer for 8 years and have been very satisfied. Whenever I need to place an order, I can either place it through my online mySUPERIOR account or I can use my app which makes it very convenient.”
"Worry-free deliveries! The mobile app shows the tank level in real-time!"
“Friendly, reliable, and responsive to customer needs, with easy online interactive tools. Thanks!”
Peter, Whistler, BC