Highlands Propane is Part of Superior Propane

Our trusted local team in Fenelon Falls is at your service.

HIGHLANDS PROPANE

Highlands Propane joined forces with Superior Propane in 2021. Delivery and service remain our number one priority and we are excited to offer Highlands Propane customers additional services to help make managing your propane easier and more convenient.

INFORMATION FOR HIGHLANDS PROPANE CUSTOMERS

Welcome to the Superior Propane family. Now you can take advantage of Superior’s convenient services including the mySUPERIOR™ customer portal and SMART* Tank monitoring.

While there are no changes to your deliveries or service, there are a few things you need to know. Click here to check the steps to ensure a smooth transition.

I'm a Highlands Customer. What Do I Need to Do?

RELIABLE PROPANE SERVICES IN-STORE IN FENELON FALLS

The Highlands Propane store in Fenelon Falls, Ontario is open to serve you. For propane appliance sales and service, and cylinder refills, contact us or visit us today.

Propane Cylinder Refills

We offer propane cylinder refills at our Fenelon Falls store. Call ahead to confirm hours of operation.

Propane Appliance sales
and Maintenance

We are certified to offer sales, service, installation, repair, and maintenance for a range of propane appliances and systems, including furnaces, water heaters, fireplaces, and HVAC units.

RV and Trailer Services

We offer propane cylinder rentals and trailer repair services across Kawartha Lakes trailer parks.

NEW TO PROPANE OR LOOKING TO SWITCH?

If you are in the Fenelon Falls and surrounding area and are looking for a reliable propane supplier, explore Superior's current propane offers.

SWITCH AND GET UP TO 1,000L FREE^{^‡}FOR YOUR HOME

Enjoy 500L FREE now and 500L FREE later¹ with FREE tank rental² and tank install³ when you switch to reliable propane service.

CLAIM OFFER

CLAIM LIMITED TIME DEAL:

Switch to Superior Propane this fall and enjoy up to 1,000L FREE^{^‡} plus more built-in value:

500L FREE now and 500L FREE later¹
FREE tank rental²
FREE tank installation³
SMART Tank^TM Wireless Monitoring
mySUPERIOR^TM mobile app and website
Automatic delivery with No-Run-Out Commitment⁴
24/7 phone support for propane safety emergencies

CALL NOW FOR RELIABLE PROPANE MADE EASY!

CALL 1-855-571-0363

BIG TIME RESOURCES, SMALL TOWN SERVICE
IN FENELON FALLS, ON

As a Superior customer, you get the benefit of being with a national supplier, including industry-leading safety standards, a vast delivery network, and security in propane supply. Plus, you get the comfort of doing business with trusted members of your community. Here are more reasons to be with Superior.

Talk Bubble icon used to indicate SMART tank provides automatic updates.

wireless tank monitoring

Superior Propane's SMART* Tank™ system gives you the power to monitor your propane levels in real-time. Stay informed and ensure you never run out of propane, giving you control and peace of mind.

Tank Monitoring

Automatic Deliveries

Receive a continuous propane supply without lifting a finger. With Auto Delivery, we know when it’s time for a propane refill and we’ll automatically schedule your delivery. On Automatic Delivery, you could be eligible for our No-Run-Out-Commitment for homes.

Delivery Options

Laptop icon used to indicate that you can access SMART tank online anytime.

propane ON THE GO

With mySUPERIOR™ app or web portal, you can manage your propane account effortlessly. Schedule deliveries, view tank levels, and make payments online or via our mobile app.

mySUPERIOR™

flexible pricing plans

At Superior Propane, we understand that budgeting is important. That's why we offer flexible pricing plans, including fixed and variable options. Plus, our convenient payment methods make managing your propane easier than ever.

Pricing Plans

Contact us to discuss your energy needs and options, including budget plans, delivery programs, SMART* Tank™️ monitoring, and mySUPERIOR™️ online account management.

Contact Superior Propane

Woman calling Superior Propane to switch from oil to propane for home heating.

Already a Superior Customer? Click Here.

Complete the form and we will contact you shortly with the help or information you need.

OR

Call Us Now at
1-877-873-7467

propane serviceS faq

What services are available in the Fenelon Falls Store?

At the Highlands Propane store in Fenelon Falls, we offer a variety of services. You can come in to refill your propane cylinders or to buy new propane appliances. We also provide installation and maintenance services for these appliances. Additionally, we cater to RV and trailer needs, offering both repair and rental services.
What do I need to do now that Highlands Propane is part of Superior Propane?

1. Understand your delivery method, if you receive automatic deliveries or have to call in, your delivery method will continue as before. See "How to Order Your Propane".

2.Take note of your account number, which can be found on the delivery ticket. You need this number to pay bills, sign up for mySUPERIOR™, or inquire about your account when you call us. See "How to Read Your New Delivery Ticket".

3. Make sure your payment information is updated, if you pay through your bank’s telephone or online banking services, Superior Propane will need to be added as the new payee. See "How to Make Payments"

4. Sign up for mySUPERIOR™ to track deliveries, view balances and more from the mobile app or the desktop portal. Sign up with an email address and your new Superior Propane account number.

To learn more about these 4 steps, check our Highlands Customers page.
How do I make sure that I continue to receive my propane deliveries?

If you receive automatic propane deliveries, we will continue to schedule your deliveries. You can view your estimated delivery date from your dashboard in mySUPERIOR™.

If you call in to request a propane delivery, place your propane orders when your tank reaches 30%. You can do so through the mySUPERIOR™ app or web portal. You may also place an order by filling out this form or by calling us at 1-87SUPERIOR (1-877-873-7467).
How do I sign up for mySUPERIOR™?

You can sign up to mySUPERIOR with an email address and your new Superior Propane account number, which can be found on your delivery ticket. Once you are signed up, you can review your payment methods, monitor or request deliveries, view balances and more. Learn more about mySUPERIOR™.

^{^}Maximum free propane litres at one Customer Location based on expected annual consumption, split between free litres upon equipment installation and free litres after one year, as applicable.

^‡Offer subject to additional terms and conditions, including eligibility requirements based on expected annual propane consumption. Available to new residential and small commercial* customers in Canada, excluding Québec, who are expected to consume at least 1,000L/year, rent required equipment from Superior, enrol in Automatic Delivery, and enter into a General Retail Agreement with Superior. Cannot be combined with other offers. Offer has no cash value, is not transferable, and may only be applied once per Eligible Customer. Offer expires December 31, 2026.

*A “small commercial” customer means a commercial customer that is expected to use, on average, less than 10,000L of propane per year at the account level.

¹ Eligible Customers expected to consume at least 1,000L/year receive 500L free upon equipment installation and 500L free after one year, if 2,000L are purchased in the first year.

² Free tank rental for the first year at one Customer Location.

³ Tank installation fee waived up to $299 at one Customer Location.

⁴ Subject to our No-Run-Out Commitment terms and conditions.

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