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Miller Propane is now Superior Propane

Superior Propane acquired Miller Propane in February 2021. Delivery and service remain our number one priority and we are excited to offer Miller Propane customers additional services to help make managing your propane easier and more convenient!

The store remains open for purchasing and servicing of propane appliances, but it no longer handles residential and commercial propane deliveries and payments. Customers must order and pay for their deliveries through their mySUPERIORTM account or by calling 1-87SUPERIOR.

IS THERE ANYTHING I NEED TO DO?

  1. Understand your delivery method

    Whether you're used to receiving automatic propane refills or calling in to order more propane, rest assured there is no change to how we serve you. However, Superior's "Automatic" and "Will Call" delivery methods work slightly different. For more information, see "How to Order Your Propane".
  2. Take note of your new account number

    You can find it on your delivery ticket and will need it to pay bills, inquire about your account and sign up for mySUPERIORTM. For more information, see "How to Read Your New Delivery Ticket".
  3. Update your payment information

    If you pay through your financial institution’s telephone or online banking service, you must add Superior Propane as a new payee. You will also need your new account number to complete this process. For more information, see "How to Make Payments".
  4. Sign up for mySUPERIORTM

    Track deliveries, view balances and more - online, anytime at mySUPERIOR.ca or from the mobile app. Sign up with an email address and your new Superior Propane account number which can be found on your delivery ticket.
  5. Rest assured your price is protected

    Your price per litre with Miller Propane will be honoured by Superior. For added protection, we offer a Fixed Price Program which ensures your price is locked in and does not fluctuate with market conditions. Call us to learn more about our Fixed Price Program.  

 
How to Order Your Propane

Superior Propane truck making a delivery to a home on a tree-lined rural dirt road.

Automatic Delivery

If you are currently set up for Automatic Delivery, rest assured we will continue to serve you with no changes to your delivery method. We will automatically make your deliveries, however we may not "top up" your tank as frequently as Miller Propane. On Superior's Automatic Delivery schedule, your deliveries typically take place when your tank levels are between 5% and 30%. We promise you will always have propane when you need it.
Close up of man using mobile phone

Will Call Delivery

If you are currently set up for Will Call Delivery, you must call us to order more propane when your tank level reaches 30%. To order by phone, call us anytime at 1-87SUPERIOR (1-877-873-7467). A Customer Care Representative will take care of your request.

Prefer to request your Will Call delivery online? Using your new Superior Propane account number (found on your delivery ticket), register for your free mySUPERIORTM account at mySUPERIOR.ca or from the mobile app. With mySUPERIORTM, you can order and track deliveries, make payments, and more. Another way to place an online order is by filling out this form.

 
How to Read your New Delivery Ticket / Invoice

Your new delivery ticket (shown below) is also your invoice. Pay for your propane from this ticket. It will be hand-delivered to you or left for you by your driver at the time of your fuel delivery. Take note of your new account number, which you can use when paying bills or inquiring about your account.

*Delivery ticket/invoice is for illustration purposes only. Taxes and energy rebates (if applicable) will vary by province.

GOVERNMENT CARBON FEE

Superior gives you full visibility of the government fees associated with the delivery of your propane. We display the carbon fee as a separate line item on your delivery ticket, invoice, and/or statement. All fuel distributors collect the carbon fee on fuel sales, but some companies include it in the price for propane instead of displaying it separately. Click here to learn more about Québec's cap-and-trade system.

PROPANE IS A LOW-CARBON FUEL

As a propane company, we are a proud supporter and contributor of clean energy in Canada. Because there are fewer carbon emissions from consuming propane versus other energies like oil, the total cost for carbon is less than what you would pay if you consumed those other fuels. Propane is a readily-available and affordable solution to reducing greenhouse gas emissions and can help meet the carbon reduction targets of all provinces.

 
How to Make Payments

Update your payment information today by following these simple steps.

Please note that the store can no longer accept payments for propane deliveries. Please pay for your bulk deliveries using one of the payment methods listed in the brochure above.

Payments Made Simple

Life’s busy. We understand that. That’s why you can take manually paying for your propane bill off your to-do list. Experience hassle-free payments by setting up automated credit card payments in your mySUPERIORTM account. Your payment is automatically processed, and if you need to refer to your bill, you can quickly view it from your mySUPERIORTM account too.

To register for your mySUPERIORTM account, you will need an email address and your new Superior Propane account number which you can find on your delivery ticket or invoice.

Closeup of a cell phone. It is displaying a customer's payment methods in the mySUPERIOR app.
Smiling customer support representative with hands-free headset working in the office

Customer Support 24/7

Superior’s Customer Experience Representatives provide you with local support, 24/7:

  • Schedule deliveries or service
  • Make a payment
  • Add services to your account
  • And more!

Call us anytime at 1-87SUPERIOR (1-877-873-7467) or email us at CustomerService@SuperiorPropane.com

"Very happy with the service. For a large company, Superior Propane has a small company feel with its great service."
MARI JAYNE, STOUFFVILLE, ON
"Very fast delivery, I love it! With the automatic payments going to my credit card and the delivery request that I make directly from my app, it's just perfect!"
FANNY, ST-DENIS-SUR-RICHELIEU, QC
"Excellent service. Timely delivery. I love the automatic delivery and propane tank sensor that ensures I never run out of propane. I highly recommend Superior Propane."
MARILYN, ST. JOHN'S, NL
"Over the past 25 years, Superior has never let me down. Great service and friendly drivers. Wouldn't think of using anyone else."
ALAN, FORT ST. JOHN, BC

NEW TO PROPANE OR LOOKING TO SWITCH?

Stress Free. Starts Here. Contact us at 1-87SUPERIOR to discuss your energy needs and options, including budget plans, delivery programs, SMART* Tank™️ monitoring, and mySUPERIOR™️ online account management.

CONTACT US TODAY

Trust the experts at Superior to fuel your home or business.
Easy and worry-free – the Superior way.
Residential customer checking mySuperior on their laptop.

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1-87SUPERIOR
1-877-873-7467