COVID-19 Update
Providing safe, reliable propane service.
Weather Alert
Follow these precautions in flood or wildfire areas.

Flood Safety Precautions

The risk of flooding has become a common hazard for a number of regions across Canada.

Superior Propane is committed to making sure you know what to do to keep your propane operations safe before and in the aftermath of a flood.

For timely flood watch updates, visit your provincial website.

If a Flood is Possible

Locate all propane equipment and turn off the propane supply. Here's how:

  • Meter: Give the valve a quarter turn in either direction so that the lever is crosswise to the pipe
  • Tank or cylinder: Turn the hand wheel clockwise (to the right) as far as possible
  • Propane appliance: Close the shut-off valve
  • Propane tanks (even full ones) will float in water, so ensure your tank is secured to a fixed object with cable, rope or chain.

After a Flood

Before entering your property, check for odours such as boiling cabbage, rotten eggs or other evidence of a propane leak or damage. If you suspect there’s been a leak or damage of any kind:

  • Extinguish all smoking materials and open flames
  • Do not touch electrical switches, light matches or other sources of ignition, including phones and cell phones
  • Do not enter any buildings. If you detect odours when you enter a building, exit the building immediately
  • Call Superior Propane from a neighbour’s phone. Do not go back into the building until it has been inspected
  • Don’t turn the gas back on—leave it to safety certified technicians

If Your Equipment Has Been in a Flood

Please call us. Flooding may cause water damage to regulators and controls. And flowing debris may have damaged the container or piping. We will inspect your equipment to determine if it needs to be repaired or replaced. For more information, call our knowledgeable and neighbourly team at Superior Propane toll-free at 1-87SUPERIOR (1-877-873-7467).