10-Year Inspections

Regular propane inspections are part of our commitment to your safety
Superior Propane employee installing a smart tank monitor on a residential propane tank.

Superior 10-Year Propane Inspection Program

Superior Propane's Inspection Program ensures total compliance of all your propane equipment with Ontario regulatory requirements. Every 10 years, a licensed technician will inspect everything from your propane tank to your appliances. Take comfort in our commitment to safety.

What Happens During a Propane Tank Inspection?

  1. We Contact You

    Before your 10-year service date comes due, a Superior Propane Inspection Coordinator will contact you to schedule an inspection day and time that works for you and avoids any service interruptions.

  2. We Visit You

    A licensed technician from Superior Propane or one of our Certified Partners completes each inspection. They will ensure the safety and compliance of all propane system components, both inside and outside your home.

  3. We Share The Results

    We review the results of the inspection with you and include next steps if there are any deficiencies that need to be addressed. Most repairs are the responsibility of the customer and are required to be performed within 90 days to ensure there is no service or delivery interruption. If there is a need for immediate repair, the technician will turn the appliance off for your safety, and it must be fixed before using it again. If the affected component is Superior’s responsibility, we will arrange for repairs.

Inspection FAQ

  • Why do I have to get an Inspection?
    The 10-year inspection is a mandatory inspection required by the government and enforced by the Technical Safety Standards Authority (TSSA). It verifies that all customer owned equipment attached to the propane system is in good working order and running up to code. Ultimately, your safety is the reason for the inspection.
  • What should I do to be prepared for the inspection?
    Please have the tank and all propane appliances accessible to the technician, including moving ranges, dryers, and other appliances away from the wall. If your appointment is in the winter, please have a path to the tank and driveway/walkways shovelled and sanded or salted as appropriate. If you have the appliance manuals, please have them ready so that the technician can verify that all pressures are set to ensure the appliances are running efficiently.
  • My insurance company or real estate agent is asking if my Inspection was completed, can you send me the documents?
    Yes, you can provide them with a copy of your inspection form that we leave with you, or Superior Propane can send it to you.  Call 1-87-SUPERIOR for a copy.
  • I have had my repairs and warning tags rectified, what should I do now?
    Please email or fax us (or ask the licensed contractor to send) a copy of the warning tag that has been completed to compadmin@superiorpropane.com or fax to 1-877-705-7925

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