About Superior Propane

Superior Propane is Canada’s leading propane distributor and has been a trusted propane supplier for over 70 years. Through Canada’s largest propane distribution network, Superior is able to serve homes and businesses virtually anywhere in the country. Superior Propane offers customers industry-leading digital solutions that make managing propane use easier and more convenient.

Headquartered in Cambridge, Ontario, Superior employs more than 1,500 people and delivers over 1.5 billion litres of propane annually through a distribution network of approximately 200 locations strategically located to serve customers from coast to coast in Canada.

TOWARDS A CARBON-FREE FUTURE

Climate change is one of the largest challenges facing the world and we are committed to being part of the solution. We deliver low-emission propane to help industry and communities displace carbon-intense fuels including diesel, gasoline and heating oil with a cleaner, safer alternative.

GREEN HYDROGEN

Recently, Superior Propane has partnered with CHARBONE Hydrogen Corporation to provide green hydrogen to commercial and industrial customers. Using our existing and vast distribution network, Superior Propane will supply and distribute hydrogen from CHARBONE’s green hydrogen facilities located in Selkirk, Manitoba and Sorel-Tracy, Québec.

CHARBONE Hydrogen’s logo below a green hydrogen graphic.
A Superior Propane truck on a bridge in front of a scenic background.

HYDROGEN-FUELLED TRUCKS

We have also made it a priority to reduce GHG emissions in our own operations by displacing diesel in our heavy-duty trucks with clean, safe hydrogen fuel. Alongside our hydrogen cleantech partners, we are retrofitting heavy duty diesel engines and integrating cleaner-burning hydrogen to bring us closer to meeting ours and Canada’s emissions reduction targets.

Superior is exploring more opportunities to deliver low-carbon alternatives to homes and industries across Canada. By offering customers more choice for low-carbon, safe alternative fuels, we have the power to help Canadians reduce their environmental impact while supporting businesses in their achievement of ESG targets.

SECURE FUEL SUPPLY

We have extensive propane storage capacity in Canada and access to U.S. supply when needed. With access to an abundant supply and cross-border storage points, Superior Propane can reliably deliver to our customers. Superior proactively plans for seasonal demand by purchasing and storing increased inventory. We also offer:

LARGEST DISTRIBUTION FOOTPRINT

Superior has diverse transportation methods and contracts, and can mobilize quickly to increase inventory in preparation for changing demand. We have employed all channels including truck, rail, barge, pipeline and plane in order to get propane to our customers. We have the largest distribution footprint in Canada and are the only propane distributor in North America, with more than 170 storage and distribution points to serve almost 200,000 customer locations in more than 10,000 communities.

EVENT PREPAREDNESS

Whether it’s unforeseen weather or critical disruptions to transportation, our tank sensor technology allows us to remotely monitor tank levels and prioritize critical deliveries. Customers can also monitor their fuel levels through mySUPERIOR™️ online or our mobile app. Superior also maintains proactive customer communications and notifications as regular course as well as during critical events (ex. Supply Chain Disruptions 2014 due to Shale Gas Exports [wet crops, extreme cold winter] and the CN rail strike in 2019).
A view of Canada from space at night.

Investor Relations

Superior Propane is part of the Energy Distribution division of Superior Plus LP, a publicly-traded company that is leading the North American propane industry. The Energy Distribution division is made up of companies that specialize in the distribution and retail marketing of propane products, distribution of liquid fuels, and wholesale liquids marketing services. 
 
Closeup of a compass pointing to the word vision.
Superior's 70th anniversary logo with photo of historic truck in the background

ALWAYS DELIVERING FOR CANADIANS

Since our early beginnings in 1951, we’ve travelled far and wide to deliver for our customers. Our drivers have journeyed thousands of kilometres from coast to coast to make customers happy, always doing what we love: delivering heat and power for our neighbourhoods and communities.

We have a storied and successful past, helping shape our focus on innovation and our promising future.

Commitment to Safety

Safety is the most important promise we make to our customers. We are proud of our safety performance record and continue to find new ways to protect our customers, employees and the communities we serve. We ensure ongoing specialized training of our people and regular inspection of our equipment.
Superior Propane employee installing a smart tank monitor on a residential propane tank.

Customer-Focused Digital Solutions

Person holding tablet looking at the mySuperior App at a desk while drinking coffee.
mySUPERIOR™ puts your propane account at your fingertips. With mySUPERIOR, you can schedule a delivery, view SMART* Tank™ levels, make payments and more online. Connect to your propane services even faster with our mobile app, available on both Google Play and the App Store. 
SMART Tank Monitor on top of a Superior Propane Tank outdoors.

SMART* Tank™ Wireless Monitoring

Managing your propane supply has never been easier. Our remote tank monitoring technology called SMART* Tank™ ensures you always have the fuel you need. SMART* Tank™ detects when it’s almost time for an LPG refill and notifies Superior Propane to automatically schedule the propane delivery. You will also receive text or email notifications with up-to-date propane levels and can view readings, delivery details, and historic usage online at mySUPERIOR.ca.

Commitment to Community

Superior Propane operates in more than 10,000 Canadian communities. We are proud to support programs and services that promote the health, inclusion, and prosperity of our communities where we live and work.

People dancing and holding hands in a circle

Indigenous Relations

Since our early beginnings in 1951, Superior Propane has been a long-standing, trusted energy partner of Indigenous people and businesses across Canada. In fact, Superior works with more than one-third of Indigenous communities across Canada.

We strive to be the preferred energy service provider for Indigenous communities by developing meaningful and mutually beneficial relationships, contributing to community and cultural initiatives, supporting programs for education, training, mentoring and employment, and applying a collaborative, consultative and transparent communication approach.

Employees donating food to community charity food bank

Community Investment

Superior Propane is committed to making a positive contribution to communities across Canada. Through strategic sponsorships and charitable giving, we leverage our resources to strengthen the communities we serve.

We support a number of organizations across our three focus areas: community development; inclusion and diversity; and health and wellness services.