Experience the Convenience of SMART* Tank™ Monitoring

One sensor, many benefits. SMART* Tank™ knows when you need a propane delivery, making your propane management easier than ever.
Propane Tank with Wireless fuel sensor

MONITOR YOUR PROPANE REMOTELY WITH SMART* TANK

Discover worry-free propane management with Superior Propane's SMART Tank™. Get propane tank level updates, receive notifications when its time to refill your propane tank, receive automatic propane delivery confirmations and never run out of propane again. Now that's convenient!


EFFORTLESS PROPANE TANK MONITORING
ANYTIME, ANYWHERE

Managing your propane has never been easier. Our remote tank monitoring technology SMART* Tank™ ensures you always have the fuel you need. SMART* Tank™ detects when it’s almost time for a propane refill and notifies Superior Propane delivery team to automatically schedule the propane delivery. Your wireless tank sensor is directly integrated with mySUPERIOR™ app or web portal, where you can instantly make payments, and track deliveries with ease, giving you complete control over your propane.
Wireless propane tank sensor by Superior Propane

THE BENEFITS OF SMART* TANK™:
HASSLE-FREE PROPANE REFILLS

With our wireless propane tank monitoring system, your propane management is easier than ever. SMART*Tank keeps track of the propane levels in your tank(s) and sends this information to be easily accessible for you from your mySUPERIOR™ portal. This system alerts our propane delivery team when your tank reaches 30% levels—considered the optimal amount for Superior Propane to begin arranging your delivery if you're enrolled in our Automatic Delivery Program. For Will Call customers, this is your cue to contact us to place a propane refill order. Plus, it's great for keeping an eye on usage and planning ahead.

Paired with our propane Automatic Delivery Program, you can keep your propane completely out of mind, as we automatically schedule your refills for you. It's all about making sure you have the fuel you need, when you need it. Learn more about Automatic Propane Delivery.
Talk Bubble icon used to indicate SMART tank provides automatic updates.

Automatic Notifications

Receive weekly text messages or emails from your SMART* Tank™ updating you on your current fuel level. It takes the guesswork out of your propane levels. Now that’s smart.
How does the tank sensor work?
Propane Truck icon used to indicate automatic deliveries.

Automatic Deliveries

Receive a continuous propane supply without lifting a finger. When you're enrolled in our Auto Delivery program, we know when it’s time for a propane refill and we’ll automatically schedule your delivery. 
Learn about Automatic Propane Delivery
Laptop icon used to indicate that you can access SMART tank online anytime.

24/7 Online Access

Your SMART* Tank™ is linked to mySUPERIOR.ca where you can manage your account effortlessly. Schedule deliveries, view tank levels, and make payments online or via our mobile app.
Access mySUPERIOR™ Platform
Superior Propane No Run Out Guarantee For Home Logo.

RESIDENTIAL NO-RUN-OUT GUARANTEE

Get your SMART* Tank™ sensor with the Automatic Delivery plan today to take advantage of Superior’s No-Run-Out Guarantee† for residential customers. It’s propane delivery the worry-free way.
Contact us to learn about No-Run-Out Guarantee†

How to use my SMART* Tank™ PROPANE Sensor?

  1. Download the app or sign up at mySUPERIOR.ca

    Track deliveries, view balances and more - online, anytime at mySUPERIOR.ca or from the mobile app. Sign up with an email address and your Superior Propane account number which can be found on your delivery ticket. 

    • Learn how to register on mySUPERIOR from your Desktop
    • Learn how to register on mySUPERIOR from the mobile app
     

  2. Enroll in the Auto Delivery Plan

    Enroll in auto delivery to ensure uninterrupted propane supply and enjoy peace of mind knowing your energy needs are automatically managed. Learn more about the benefits of Auto Delivery.

  3. Check propane tank levels anytime, anywhere

    From the dashboard, check your current propane levels, see balances and make payments, learn about our flexible payment plans, check your recent activity and much more.

how does my propane tank sensor work?

The wireless tank sensor is installed on top of your tank by a Superior licensed Technician. These sensors are directly connected to your propane tank gauge and measure the propane levels inside the tank. This data is then sent to mySUPERIOR portal, where you can know your available propane at a glance.

Keep in mind, we cannot install sensors on third-party or customer-owned tanks. SMART* Tank is one of the many benefits of partnering with Superior Propane for all your energy needs. Learn more about the benefits of having a Superior Propane tank.

 

Propane Tank Sensor Infographic

WHEN TO EXPECT YOUR PROPANE DELIVERIES:
AUTO DELIVERY VS. WILL CALL CUSTOMERS

If you are enrolled in our Auto Delivery plan, once the propane levels in your tank reach 30% our delivery team begins preparing your order and scheduling your propane refill to ensure it automatically reaches you before you run out of propane. You can view your estimated delivery date from your dashboard in mySUPERIOR™. We make your deliveries automatically, and typically when your tank levels are between 5% and 15%.

If you are on the Will Call Delivery plan, place your order through mySUPERIOR when your propane tank levels reach 30%. You can also order propane by filling out this form or by calling us at 1-87SUPERIOR (1-877-873-7467).

 

An infographic explaining our delivery process when tank levels reach 30%, 20% and 15%.

When to Expect Your Propane Refill?


This timeline may vary slightly as we work behind the scenes to procure your propane from our suppliers, unload it from our supply point, transport it to our storage facility, and then transfer it onto the truck before it makes its way to you.

DID YOU KNOW?

Propane tanks are typically filled to a maximum of 70-80% to leave room for gas expansion.

 

SIGN UP FOR AUTOMATIC PROPANE REFILLS WITH AUTO DELIVERY:

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Budget Control: On the Auto Delivery plan, the deliveries are made at an optimal frequency which often results in fewer delivery-related fees and therefore lower costs. You could also avoid overtime emergency deliveries and related charges when you order propane, as we arrange your delivery before you run out of propane. 
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No-Run-Out Guarantee†: With your SMART* Tank™ sensor when you are on Automatic Delivery plan, you are eligible for our No-Run-Out Guarantee† for residential customers. As we monitor your propane levels and set up optimal delivery dates, we guarantee that the delivery will reach you before you run out of propane.
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Reliable and Convenient: Auto delivery eliminates the need for you to manually monitor your levels. Superior’s Delivery team does that for you. We begin monitoring your consumption when your tank level reaches 30% and continue to monitor until we’ve scheduled and completed your delivery, ensuring that your propane is seamlessly replenished. You can always track your deliveries through the mySUPERIOR™ portal or mobile app.  

Contact Us to Switch or Upgrade

Contact us today and we’ll help you switch. Or, if you’re already a Superior customer, let us know if you’re ready to upgrade to SMART* Tank™.
Get in Touch Today
Residential customer checking mySuperior on their laptop.
Already a Superior Customer? Click Here.

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PROPANE TANK MONITORING FAQ
  • If I have a propane tank sensor, do I still need to place propane orders?

    If you are enrolled for Automatic Deliveries, then you don't need to do anything.  We'll automatically begin preparing your order and scheduling your delivery. If you are not on the Automatic Delivery plan, you must place your order manually when your tank level reaches 30%. Your propane orders can be  placed from mySUPERIOR web portal or mobile app, where you will be able to track your delivery, pay for the refill and more. You can also order propane by filling out this form or by calling us at 1-87SUPERIOR (1-877-873-7467). You can also enroll for Auto Deliveries by contacting us. 

    • Learn how to monitor your propane order when on Automatic Delivery
    • Learn how to place a propane order when on Will Call

     
  • How do I know how much propane is in my tank?

    Go to mySUPERIOR web portal or mobile app. Your tank levels are easily findable from the "overview" tab. Your tank levels are refreshed and updated at the very least once every 24 hours so you can always know how much propane is left in your tank from wherever you are, without requiring a propane tank gauge read.
  • Can I monitor my propane tank level remotely?

    Yes, you can check on your propane tank levels from anywhere if you have a SMART*Tank™ sensor installed on your tank. There are no proximity requirements; you can always know how much propane you have from wherever you are.

    Watch our SMART* Tank™ video.
  • How often should I have my propane tank refilled?
    On average, propane tanks are refilled twice a year if you are equipped with the correct tank size to meet your usage requirements. Naturally, the frequency with which you need to have your propane tank refilled will depend on a number of factors, including the size of your tank, weather conditions, indoor temperature settings, and the size of your home.
  • What are the benefits of monitoring my propane tank level?

    There are a number of benefits to monitoring your propane tank level. These include:

    • Peace of mind: Knowing how much propane you have in your tank can give you peace of mind and help you to avoid running out of propane.
    • Cost savings: By monitoring your propane tank level, you can avoid having to pay for emergency refills if you are on the Will Call delivery plan.
    • Improved efficiency: By tracking your propane usage, you can identify ways to improve your efficiency and save money on propane costs.
    • Automatic Deliveries: With SMART*Tank, our delivery team can schedule your propane deliveries with plenty of time to ensure that you don't run out, and that your propane order is delivered at the most optimal time to minimize delivery fees.
     
  • What are the safety risks of running out of propane?
    Aside from not being able to heat or power your home, having an empty tank can compromise the health of the tank itself. Keeping an adequate propane level in your tank is crucial to prevent issues such as rust buildup while also preventing the settling of ethyl mercaptan, the odorant added to propane to help with leak detection since propane on its own is odourless. Ethyl mercaptan has a rotten egg-like smell that becomes more potent in tanks with very low levels as the odorant settles to the bottom. The potent smell could be mistaken for a leak.

MANAGE YOUR PROPANE EASILY WITH mySUPERIOR™

DON'T JUST TAKE OUR WORD FOR IT

Join the ranks of thousands of happy mySUPERIOR™ users and experience our top-rated app!
Five out of five stars

Tracking is bang-on

"The tracking of our usage is bang-on and the deliveries come with near perfect timing."
ROSS, BARRIE, ON
Five out of five stars

Easy to order

"Very happy with Superior Propane! I can see my tank levels on my phone. Makes it easy to order."
 
DAVID, DARTMOUTH, NS
Five out of five stars

Gave us comfort

"Superior Propane gave us comfort. They monitor and check our propane tank regularly."
 
KARINA, WHITBY, ON

CHOOSE THE PERFECT PROPANE TANK FOR YOUR ENERGY NEEDS

Find The Right Tank

Our SMART* Tank™ technology works with all of our non-portable tank options. Our most common tanks range from a space-saving 420 lb cylinder up to a 1000 gallon tank perfect for business and farming. If you have a particular need or are looking for bigger tanks, talk to us and we will get you started.
Find the Perfect Tank
Green Superior Propane tank in a rural, forested area. SMART Tank sensor installed on top of the tank.

Contact Us to make the superior choice

Switching to Superior Propane is easier than you think. Contact us today and get a free quote.. 
Get in Touch Today
Residential customer checking mySuperior on their laptop.
Already a Superior Customer? Click Here.

* Required fields

SUBMITTED!

The form was submitted successfully!
OK

ERROR!

The form failed to submit!
OK
Complete the form and we will contact you shortly with the pricing, installation or service information you need.

OR

Call Us Now at
1-855-336-2956
No-Run-Out Program Terms and Conditions:

†All Superior Propane’s SMART Tank bulk delivery residential customers enrolled in Superior Propane’s automatic delivery program are eligible for The No-Run-Out Guarantee Program (the “Program”) except for Customers (i) who rent only a single 420 lb. Cylinder or 123 USWG tank; (ii) with premises on water access or seasonal road access; and (iii) with tanks or cylinders that are attached to standby generators. If (i) the customer replaces Superior Propane’s SMART Tank(s) with other equipment; (ii) the customer fails to pay for propane within the agreed upon payment period and the customer’s account is no longer in good standing; (iii) delivery of propane by Superior Propane is prevented by a force majeure event including but not limited to the act of God, strike, flood, fire, inclement weather, embargo, insurrection, unavoidable accident, shortage of labour or material, government decree or any other cause reasonably beyond its control including, but not limited to, shortage of propane, then the Program shall immediately become null and void and of no effect as if the Program had never taken place. In the event of shortages resulting from a force majeure event, Superior Propane reserves the right to allocate supply as it deems necessary, in its sole discretion, amongst its customers, itself and its subsidiaries, or; if actions taken by the customer are determined by Superior Propane, in its sole discretion, to have been the cause of or substantially contributed to the propane run out situation. The Program has no pre-determined termination date and will continue until such time that Superior Propane may, without notice, terminate the Program.