Customer Support

Customer service is the cornerstone of our business. There’s nothing more important to us than your satisfaction.

Whether you need more information about a service, want to request a delivery, tell us you’re moving or connect with us about anything else, we’ve got email addresses and phone numbers with helpful, knowledgeable customer service representatives standing by to meet your needs.

Don’t be shy – contact us today!

 

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Want an easy way to view or make changes to your account—available 24/7?

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As a valued Superior Propane customer, you have access to mySUPERIOR, a new way of serving our customers that gives you control of your account anytime of the day or night, all online on your computer, tablet or smartphone.

With mySUPERIOR you can:

  • View/pay your bills
  • Place orders
  • Track deliveries
  • And much more
 

By Phone:

customerservice_0003_DeliveryDelivery
1-855-539-5854

  • Request a delivery
  • Change delivery schedule

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1-855-539-5855

  • Enquire about equipment
  • Request a service appointment

customerservice_0001_BillingAccount Inquiries
1-855-539-5856

  • Make a payment
  • Change billing and/or payment method

customerservice_0005_MovingMoving
1-855-539-5858

  • Moving into a propane fueled home
  • Moving out of a propane fueled home

customerservice_0000_SalesSales
1-855-539-5860

  • Sales inquiries
  • New customers, add/remove services

customerservice_0004_GeneralGeneral Inquiries
1-855-539-5862

  • General information
  • Miscellaneous requests

 

By Email

Customer Care Support:

customerservice@superiorpropane.com

Safety Email Hotline

Request timely information about Superior Propane’s safety practices and programs via our dedicated safety hotline:

guardian@superiorpropane.com